FAQ

Frequently Asked Questions

Orders & Shipping

How long does shipping take?
Most orders are processed within 1-3 business days. Standard shipping typically takes 5-7 business days, while expedited options are available at checkout.

Do you offer free shipping?
Yes! We offer free standard shipping on orders over a certain amount. Check our current promotions for details.

Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way.

Products

What types of fragrances do you carry?
We carry a wide range of scents — from fresh and clean to bold and woody. Whether you prefer something subtle or a signature statement scent, we've got you covered.

How long do your fragrances last?
Our fragrances are designed to last throughout the day. Longevity can vary depending on skin type and application, but most customers enjoy 6-10 hours of wear.

Are your products suitable for sensitive skin?
We recommend checking the product description for ingredients. If you have specific concerns, please contact us before purchasing.

Returns & Exchanges

What is your return policy?
We accept returns within 30 days of purchase for unopened items in their original condition. Please contact us to initiate a return.

What if I received a damaged or wrong item?
We're sorry to hear that! Reach out to us right away and we'll make it right with a replacement or refund.

Contact Us

How can I get in touch?
You can reach us through our contact page or by emailing us directly. We aim to respond to all inquiries within 24-48 hours.